Brisbane, QLD, Australia
Store FAQ Privacy Policy 07 3319 0869

Overview

Ventress Engineering is committed to handling personal information responsibly and with respect for individual privacy. This policy explains what information we collect through our website contact form, how we use it, and who we may share it with.

This policy applies only to information collected through the enquiry and contact form on this website. It does not cover information collected in the course of carrying out work for clients, which is handled separately under our engagement terms.

Information we collect

When you submit an enquiry through our website, we collect the information you provide in the form. This may include:

We do not collect any additional personal information through this website. We do not use cookies for tracking purposes, and we do not run analytics software on this site.

How we use your information

Information submitted through the contact form is used solely to respond to your enquiry and, where relevant, to manage the booking or progression of a job. We do not use your information for marketing purposes, and we do not add you to any mailing lists without your explicit consent.

Third party services

Our contact form is processed by Formspree, a third party form handling service. When you submit a form on this website, your information is transmitted through Formspree's servers before being delivered to us. Formspree's own privacy policy governs how they handle data in transit. We encourage you to review it at formspree.io if you have concerns.

We do not share your personal information with any other third parties, except where required by law.

Storage and security

Enquiry submissions are received by us via email and stored securely. We retain enquiry information for as long as is reasonably necessary to manage the relevant job or relationship, after which it is deleted.

Your rights

You have the right to request access to any personal information we hold about you, and to ask that it be corrected or deleted. To make such a request, please contact us through the details listed on our website.

Changes to this policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date. We recommend checking this page periodically if you have ongoing concerns about how your information is handled.